Fees

All fees include VAT (taxes)

Fees

General Legal Advice

Rent check

Rent reduction

Service costs

Deposit

Agency fee

Do you have a rent related question? General legal advice regarding your rental contract or a situation with your landlord is free of charge.

For urgent questions; call +31 50 321 00 02.

For the more complicated questions we advice you to come to our office. Feel free to schedule an appointment via our online appointment planner. Make sure to bring (a digital version of) your rental contract to the appointment.

Make an appointment

You can make an appointment at Frently for a rent check. During this appointment one of our legal advisors will come by your house to measure your accommodation and value the house with points. Once we know the amount of points corresponding to your accommodation, we are able to tell you how much rent you are able to save each month. This appointment is free of charge.

You can make an appointment for a rent check via our online appointment planner.

Make an appointment

Frently charges a percentage of 40% of the reduction as a compensation for our services. If we do not manage to reduce your rent, you don’t have to pay for our services (no cure, no pay). The percentage of 40% has to to be paid for a period of twelve months. The 12-month period does not apply in case your rental contract is terminated before.

The procedure costs, administration costs and VAT (taxes) are included in the 40%.

An example
Lisa starts a rent reduction procedure with Frently. Her rental price was reduced starting July 1, 2018 from € 500.00 to € 420.00, which means a reduction of € 80.00 per month. In the period July 2018 until September 2019 Lisa paid € 1120.00 too much rent. Frently reclaimed this amount from Lisa’s landlord. The compensation for Frently’s services is 12 times 40% of € 80.00 makes € 384.00.

Lisa will receive € 1120.00 minus € 384.00 makes € 736.00 on her bank account. With this payment the procedure is finished.

Make an appointment

Frently charges a percentage of 40% of the overpaid service costs as a compensation for our services. If we do not manage to reclaim the money you overpaid, you don’t have to pay for our services (no cure, no pay).

The procedure costs, administration costs and VAT (taxes) are included in the 40%.

An example
Anna starts a service costs procedure with Frently. She paid twelve times € 120.00 service costs to her landlord in 2017, makes € 1440.00. The Rental Committee decided she should have paid € 720.00 only. This means Anna overpaid an amount of € 720.00. Frently reclaimed this amount from Anna’s landlord. The compensation for Frently’s services is 40% of € 720.00 makes € 288.00.

Anna will receive € 720.00 minus € 288.00 makes € 432.00 on her bank account. With this payment the procedure is finished.

Make an appointment

Frently charges a percentage of 40% of the reclaimed deposit as a compensation for our services. If we do not manage to reclaim the deposit, you don’t have to pay for our services (no cure, no pay).

The procedure costs, administration costs and VAT (taxes) are included in the 40%.

An example
Richard paid a deposit of € 520.00 to his landlord. His landlord refuses to pay back this money, so Richard starts a procedure to reclaim his deposit with Frently. Frently successfully reclaims the full amount of € 520.00. The compensation for Frently’s services is 40% of € 520.00 makes € 208.00.

Richard will receive € 520.00 minus € 208.00 makes € 312.00 on his bank account. With this payment the procedure is finished.

Make an appointment

Frently charges a percentage of 40% of the reclaimed agency fee as a compensation for our services. If we do not manage to reclaim the agency fee, you don’t have to pay for our services (no cure, no pay).

The procedure costs, administration costs and VAT (taxes) are included in the 40%.

An example
Hasan paid an agency fee of € 520.00 to his agent. The agency refuses to pay back this money, so Hasan starts a procedure to reclaim his agency fee with Frently. Frently successfully reclaims the full amount of € 520.00. The compensation for Frently’s services is 40% of € 520.00 makes € 208.00.

Hasan will receive € 520.00 minus € 208.00 makes € 312.00 on his bank account. With this payment the procedure is finished.

Make an appointment